Terms of Service

1. About These Terms

These terms cover your use of this website and general work with Rosemarked. Every client engagement also has its own written agreement, and that agreement takes priority.

2. Payments

Payments are made through Wise, and each party covers its own transfer fees. Payment schedules are set out in your agreement. [Refund policy, e.g. "Because work begins once payment is received, fees for work already delivered are non-refundable."]

3. Commitment and Cancellation

Social media management has a 3-month minimum, then continues month-to-month. After that, you can cancel anytime with 30 days' notice.

4. Ownership

You own the content created for your accounts and brand. Rosemarked keeps the right to reuse its own templates, frameworks, and methods.

5. Final Files

For one-time projects, I keep your final files for [30 days] after delivery. Please download and save them, since I can't guarantee they'll be available after that.

6. Inactivity

If I don't hear from you for [60 days] during a one-time project, the project will be considered complete. Any further work will need a new agreement.

7. Portfolio

I share client work in my portfolio and on social media as standard. If something needs to stay private, let me know before we start and we'll agree on what's off-limits.

8. No Guaranteed Results

I'll do honest, careful work, but I can't guarantee outcomes like follower growth, engagement, or sales.

9. Refunds:

Refunds are only possible within 10 days of the first charge, minus Stripe fees. After that, payments are non-refundable.

10. Website Content

The text and original designs on this site belong to Rosemarked and can't be reused without permission. Some images are licensed stock photos and remain the property of their creators. Client work is shown with permission and belongs to those clients.

11. Changes and Contact

I may update these terms from time to time, and the date above will always show the latest version. Questions? Email roselle@rosemarked.co.

12. Changes to Terms:

We can update these terms at any time. Continued use means you accept any changes.